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Keep Your Customers on the Line
Generally speaking, most business will have a 1800 number or a local phone number that customers can call to discuss anything having to do with the particular business. This is not just something business decided on. Surveys show that about 80% of clients would actually rather contact customer service over the phone as opposed to…
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3 Reasons You Might Need a 24 Hour Answering Service
When it comes to hiring live telephone answering services, your first thought might be that all you need is an after hour answering service to keep you covered when you’re out of the office. But actually, there are many types of businesses, large and small, that can benefit from round-the-clock coverage. Here are three reasons…